Workflows that finish the job.
Production-grade workflow automation across the systems your business actually runs on — CRM, ITSM, billing, data warehouse — orchestrated by AI, governed end-to-end.
Beyond RPA, into reasoning.
Classical RPA breaks when fields move. AI workflows reason over intent and state — they handle exceptions, escalate gracefully, and improve with every run.
Six capabilities. One operating system.
Intake Orchestration
Multi-channel intake — email, ticket, webhook, voice — normalized into a single workflow plane.
Reasoning Layer
RAG-grounded reasoning over policy, history and live systems before any action is taken.
System Actions
Read and write across CRM, ITSM, ERP, data warehouse with full audit trails.
Human-in-the-loop
Approval gates, escalations and confidence-based routing to humans where it matters.
Evaluation
Continuous eval against labeled task suites and golden traces.
Observability
Trace, replay and debug every run end-to-end — including LLM calls and tool use.
From kickoff to compounding outcomes.
Map
Process discovery, system inventory, exception cataloging.
Design
Workflow architecture, agent roles, HITL boundaries.
Build
Integrations, orchestration, eval harness.
Pilot
Shadow mode, then partial cutover with monitoring.
Scale
Full production, ongoing tuning, expansion to adjacent workflows.
Where this earns its keep.
Support deflection & resolution
Tier-1 ticket resolution, KB-grounded answers, intelligent routing to specialists.
Revenue operations
Lead enrichment, pipeline hygiene, renewal motion, churn-risk intervention.
Finance reconciliation
Invoice matching, anomaly flagging, dispute drafting across ERP and billing systems.
Compliance & audit
Evidence collection, control testing, attestation drafting with full audit trails.
Frequently asked
Pilot your first workflow.
An 8-week pilot scoped to one high-value workflow, with measurable savings projected in your own operating metrics.